Booking Terms & Conditions | Salon Policies

Where Confidence Gets Styled.

PLEASE READ CAREFULLY BEFORE BOOKING

At Marame's Beauty Bar, we are committed to providing a luxurious, professional, and welcoming experience for every client. Our policies are designed to maintain the quality of our services, respect our stylists' time, and ensure a seamless experience for all guests.

By booking an appointment, you acknowledge that you have read, understood, and agreed to the following terms and conditions.

01 | BOOKING & PAYMENT AUTHORIZATION

  • Appointments may be scheduled through our official website at www.maramesbeautybar.co.

  • Walk-ins are welcome, subject to stylist availability.

  • All online appointments require a valid credit or debit card to secure the reservation.

  • No upfront payment or deposit is required.

  • Your card will only be charged for applicable cancellation or no-show fees as outlined in our policy.

  • Full payment for your service is due upon completion of your appointment.

  • Clients may separately authorize us to securely save their payment information for convenient checkout.

  • Please ensure your contact information is accurate to receive appointment confirmations and reminders.

02 | CANCELLATIONS & RESCHEDULING

We understand that unexpected circumstances may arise. However, last-minute cancellations affect our stylists and prevent other clients from booking available appointments.

  • A minimum of 24 hours' notice is required to cancel or reschedule an appointment without penalty.

  • Late Cancellation Fee: Cancellations made less than 24 hours before your scheduled appointment will incur a fee of 20% of the booked service total.

  • No-Show Fee: Clients who fail to attend their appointment without prior notice will incur a fee of 50% of the booked service total.

  • Clients are permitted one reschedule within 30 days of their original appointment date, subject to availability.

  • Rescheduling requests made within 24 hours of the appointment may incur the applicable late cancellation fee.

  • Repeated cancellations or no-shows may result in restrictions on future bookings.

  • Applicable fees may be charged to the card provided during booking, in accordance with the payment authorization accepted at checkout.

03 | LATE ARRIVALS

We kindly ask all clients to arrive promptly for their scheduled appointments.

  • If you anticipate being late, please notify the salon as soon as possible.

  • Arrivals exceeding 30 minutes without prior notice will result in automatic cancellation and a 50% no-show fee.

  • Appointments canceled due to excessive lateness may be subject to the applicable cancellation fee.

04 | HAIR PREPARATION

Proper hair preparation is essential for achieving the best possible results.

  • Clients must arrive with freshly washed, thoroughly detangled, completely dried hair unless their selected service includes preparation.

  • Hair must be free of excessive oils, gels, glue, and heavy product buildup.

  • Hair must be properly blown out for services that require stretched hair.

  • Additional detangling, washing, or blow-drying may result in an additional charge.

  • Clients with extremely short hair, significant hair loss, or concerns about their hair's suitability for a particular style are encouraged to contact us before booking.

05 | BRAIDING HAIR & EXTENSIONS

  • Standard synthetic braiding hair is included with applicable braiding services unless otherwise specified.

  • Specialty hair, human hair extensions, and bohemian curls are not provided by the salon.

  • Clients are responsible for reviewing individual service descriptions to understand what is included.

  • For styles requiring specialty extensions, please confirm hair requirements before your appointment.

  • Additional hair or styling requests made on the day of your appointment are subject to availability and may increase your service total.

  • Please select all applicable add-ons when booking your appointment.

06 | SCALP SENSITIVITY & ALLERGIES

Your comfort and safety are important to us.

  • Please notify your stylist of any known allergies, scalp sensitivities, or tenderness before your service begins.

  • Clients with sensitivities to synthetic braiding hair are encouraged to discuss alternative hair options before their appointment.

  • If you prefer to bring your own hypoallergenic or specialty hair, please confirm compatibility with your selected service in advance.

  • We reserve the right to postpone or decline a service if a scalp or hair condition raises concerns about whether the requested style can be performed safely.

07 | PAYMENTS & PRICING

  • Full payment is required immediately upon completion of your service.

  • We accept cash and supported credit or debit card payments.

  • Prices displayed on our booking platform represent starting or listed service prices, as applicable.

  • Final pricing may vary depending on additional services requested during your appointment.

  • Any additional charges will be communicated before the additional service is performed.

  • Saved payment methods may be used for regular checkout only with the client's authorization.

08 | SALON ETIQUETTE & GUESTS

At Marame's Beauty Bar, we strive to maintain a peaceful, welcoming, and elevated environment.

  • We kindly request that clients attend their appointments without additional guests unless prior arrangements have been approved.

  • Children are welcome when receiving a scheduled service. Minors must be accompanied by a parent or guardian when required.

  • Please be respectful of our stylists, staff, and fellow clients.

  • Disruptive behavior, harassment, intimidation, or disrespect toward salon staff or guests will not be tolerated.

  • Please keep personal belongings with you during your appointment.

  • We ask that all guests help us maintain a clean and comfortable salon environment.

09 | SERVICE SATISFACTION & AFTERCARE

Your satisfaction is important to us, and we take pride in the quality of our work.

  • Please communicate any concerns regarding your hairstyle before leaving the salon whenever possible.

  • Service-related concerns should be reported within 48 hours of your appointment.

  • Requests for adjustments will be reviewed individually.

  • Approved adjustments must relate to the original service performed.

  • Once your appointment is completed, maintaining your hairstyle through proper aftercare becomes your responsibility.

  • Normal wear, improper maintenance, and damage caused by outside styling or products are not considered service defects.

  • Refund requests will be evaluated individually in accordance with applicable law.

Please Note: Certain styles, including bohemian and curly extensions, may naturally experience tangling, shedding, or loosening over time. Proper maintenance is essential to preserving the appearance and longevity of your hairstyle.

10 | RIGHT TO REFUSE SERVICE

Marame's Beauty Bar reserves the right to refuse or discontinue services for legitimate health, safety, scheduling, or conduct-related reasons, consistent with applicable law.

This includes, but is not limited to:

  • Threatening, abusive, or inappropriate behavior.

  • Repeated violations of salon policies.

  • Repeated no-shows or unpaid balances.

  • Hair or scalp conditions that may make a requested service unsafe.

We are committed to maintaining a respectful and welcoming environment for everyone.

11 | APPOINTMENT CONFIRMATION & AGREEMENT

By completing your booking, you acknowledge and agree that:

  • You have reviewed and accepted Marame's Beauty Bar's Booking Terms & Conditions.

  • You understand the 24-hour cancellation and rescheduling requirements.

  • You authorize applicable late cancellation and no-show fees to be charged to your card in accordance with the fees disclosed and agreed to during booking.

  • You understand that additional services or upgrades may result in additional charges.

  • You agree to follow the salon's preparation, punctuality, and conduct policies.

THANK YOU FOR CHOOSING MARAME'S BEAUTY BAR

We appreciate your trust and support. Our goal is to provide more than a hairstyle — we aim to deliver an exceptional experience that leaves every guest feeling confident, beautiful, and valued.

Where Confidence Gets Styled.

Marame's Beauty Bar

215 West 135th Street
New York, NY 10030

www.maramesbeautybar.co

(929) 819-8074